Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- Monogrammed, personalized, special-order items cannot be returned or exchanged
- Login to our online return portal using your email address and order ID including '#'
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
Please allow up to 30 days to receive your refund, replacement product, or store credit.
Product exchanges are subject to a $7.95 Restocking fee.
For lost or damaged items please contact us at firstname.lastname@example.org for further instruction.